Overview

• Fantastic opportunity to develop your career in a Front Office environment
• Working in NZ’s largest hotel and one of the industry’s largest hotel operators
• Permanent full-time position available

About the company

Millennium, Copthorne and Kingsgate Hotels are one of New Zealand’s largest hotel operators and part of a wider international network of hotels. We pride ourselves on offering a true Kiwi experience at each of our 21 hotels. We are dedicated to providing excellent service, attention to detail and sophisticated amenities, for business and leisure guests alike.

About the role

Grand Millennium Auckland are looking for an enthusiastic and experienced Porter to join our busy Front Office team. You will promote positive guest experiences through welcoming guests, explaining hotel facilities and anticipating guests’ needs.

Key responsibilities:

• Provide guests with a warm welcome and departure
• Valet service
• Assist with guest luggage
• Maintain cleanliness of the Hotel’s public areas
• Attend to guest requests
• Ability to work day and night shifts and tending to guest bar and lounge on occasion

Benefits:

• Career development and nationally accredited training opportunities
• Discounted hotel rates nationwide
• Meals on Duty
• Uniform

Key skills and experience:

• Full, clean New Zealand drivers license
• Proven customer service skills
• Excellent English is essential for this position
• Professional manner and impeccable presentation
• Physical capability to lift and transfer guest luggage
• Flexibility to work all shifts including weekends

Experience in a similar customer service role would be beneficial.

If this opportunity interests and you want to join our friendly team, please submit your CV and cover letter.